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The Goat Milk Soap Store - Frequently Asked Questions(FAQ)

 

Does your soap lather?

Yes, our soap lathers extremely well.  Our family uses the soap we make daily and we tested our recipe until we were completely satisfied with it's overall performance:  bubbles, lather, feel, moistirzing and how it cleans.  How hard your water is will play a role in how well any soap you use will lather.

How long does a bar of soap last?

Generally speaking each 6 oz bar of soap we make will last between 2-4 weeks.  We cure soap at least 6 weeks before it is made available for purchase.  This allows the soap to harden so it will have a long usage time.  Exactly how long they will last depends on how it is used (hand soap at the sink vs soap used for bath or shower) and exactly how much soap you like to use with each washing.  People tend to have varying preferences on how much soap they like when washing. 

To get the longest life out of each bar of soap, we recommend placing the bar in an elevated spot that allows it to drain (e.g. a slotted soap dish) and in a location water will not come into contact with it when it is not in use.  Soap that is allowed to sit in a puddle of water or has a shower head spraying on it when it's not being used, will disolve prematurely and will not last as long.  We like to use soap dishes with slats and we place the dish off to the side where we are confident water will not drip or spray on it.

Are there any special care instructions for soap?

You can treat our soap just like any other bar of soap.  Allow water to drain away from the bar when not being used and make sure water is not running, drippig or spraying on it when stored.

Are there any special care instructions for soap?

You can treat our soap just like any other bar of soap.  Allow water to drain away from the bar when not being used and make sure water is not running, drippig or spraying on it when stored.

What is Rosemary Oleoresin Extract?

The short answer, it's an antioxidant. The long answer? Rosemary, Oregano, and Sage naturally contain Carnosic Acid, which is an antioxidant and has anti-microbial properties. There has always been a lot of thought, trial and error put into our formulas, to bring you the very best products at affordable prices. We want the best for our family, so if we wouldn't use, we won't add it as an ingredient..

Is this lye soap?

Yes, we use the "old fashioned" tried and true method of soap making.  By technical definition, soap, is an alkali of a fatty acid--which is the end result of mixing lye and fats.  Interestingly enough, a majority of the "soap" in the soap isle is actually a detergent by the FDA's defintion.  Sorry, soap nerd moment.  For further reading on the FDA's defintion between a soap and a deteregent, you may visit here:  Soap vs Detergent.  

What is Sodium Hydroxide?

Sodium Hydroxide, molecular formula NaOH, is an alkali used in the soap making process. When mixed with a liquid, it becomes known as Lye.  When combined with fats, Lye and the fats react with one another to form soap molecules. Chemistry at work!

What is your return policy?

Most unopened and unused items, in new condition may be returned with approval. Please contact us within 7 days of recieving items. Items that are opened or damaged or do not have a receipt may be denied a refund or exchange.

Will I be charged sales tax for online orders?

Local and State sales tax will be collected if the recipient's mailing address is in the state of:
  • Kansas

Where are you located?

Our store is located at 204 S. Main St, Ottawa, KS. Ottawa is about 50 minutes south of Kansas City on I-35.

  • From Kansas City, MO
    • Travel South on I-35 towards Emporia/Wichita
    • Take Exit 187 and Turn Right onto KS-68 W/E Logan St/U.S. 50.  Continue KS-68 W/E Logan St/U.S. 50 for approximately 2 miles.
    • Turn Left (South) on Main St. (You'll see the grain elevator for the Coop at the intersection of K-68 and Main St).
    • We are are on the right side approximately 0.5 miles down
  • From Wichita, KS
    • Travel North on I-35 towards Kansas City
    • Take Exit 187 and Turn Left onto KS-68 W/E Logan St/U.S. 50.  Continue KS-68 W/E Logan St/U.S. 50 for approximately 2 miles.
    • Turn Left (South) on Main St. (You'll see the grain elevator for the Coop at the intersection of K-68 and Main St).
    • We are are on the right side approximately 0.5 miles down
  • From Salina, KS
    • Travel East on I-70
    • Turn South on US-75
    • Turn East on US-56
    • Turn South on US-59
    • Continue South on US-59, becomes Main St.
    • We are are on the right side

Do you make all of your products?

Yes, all of our products are hand made by our family. Goat milk comes from the goats on our farm. We know, what goes into each product from start to finish.

Do you have goats?

We do! We have a Lamanch herd. Lamanchas are a variety of dairy goats, most noticeable for their outwardly lack of ears. Instead of having long floppy or short point ears, Lamanchas have ears similiar in appearance to human ears--the shape of a small cinnamon roll. Don't be fooled though, they hear extremely well.